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An InfoHelp How To...? Guide |
Common Practice
Set your preferences in your JCU Webmail Account.
Keep your Inbox clear of emails by regularly checking it's contents and deleting or filing messages.
Create email folders and set up filters for your incoming messages.
Spam Emails needs to be filtered through the Junkmail Control feature in JCU Webmail. Do not reply or forward Spam Emails.
Check your Junk Mail Filter settings. (This needs to be checked in case non-spam emails are going to the Junk Mail folder in your JCU Webmail.)
Keep email subscriptions up to date.
Signatures
This should be about 4-5 lines long. try to keep your signature as informative and professional looking as possible.
Be careful what you write.
Keep in mind that what you write in an email is liable for defamation and can carry the same penalties as those by any other medium.
If you change someone's email message and send it on to a third party, it's classed as misrepresentation / plagiarism. Make it clear where you have made your changes in the email.
Email sent from a JCU Email A/C is similar to sending any correspondence on JCU Letterhead.
Creating an Email
- Place the email address, of the recipient(s) in the To: field.
- Use the Cc: field (Carbon Copy) for information only recipient(s) email addresses.
- You can also use the Bcc: field (Blind Carbon Copy). This protects the identity of your other recipients.
- Include a short description of the message content in the Subject : field. This is done so a recipient can manage emails through the subject field if desired.
Email Aliases
Emailing subject groups should be done through LearnJCU. Your lecturer or tutor can enable emailing, via subject code, through LearnJCU. If this feature is enabled any student or staff member that is participating in that subject, in LearnJCU, can send an email to that subject group.
Use the Bulletin Board to post personal advertisements.
Attachments in Emails
- Check the file extension is correct on each attachment.
- ZIP executable files (.exe .com .vbs etc.) before sending them as email attachments
- Don't sent large attachments to a lot of people.
- Attachment(s) AND Email message cannot exceed 20 megs.
Virus Containment
Install virus protection on your workstation and/or personal computer(s). (JCU provides Sophos Antivirus Software for staff and students AT NO CHARGE).
For further information on how to use JCU Webmail and other useful tips please read the JCU Webmail Guide
If this information is inadequate, incorrect, or can be improved in any way, please let us know