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Outlook Express is an e-mail package that can either
be accessed directly or through Internet Explorer. You can download
Internet Explorer from the JCU
ftp mirror site.
IMPORTANT: Outlook
Express is not available on the General Access and Teaching
Facilities. Use IMP instead.
Getting Started
You will need to know your account code (also
known as login or username), your password and e-mail address
in order to use e-mail on the JCUnet.
If you have not received computer account details
or if you don't know what they are, then visit InfoHelp in the
library building or call extension 5500.
Starting Outlook Express
Start Outlook Express by either:
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- double clicking on the Outllook icon
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OR
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- clicking on the Mail Icon in Internet Explorer
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If this is the first time you are using Outlook
Express, or if Outlook Express has been set up for someone
else, then you will need to set it up as shown below.
Setting up Outlook Express
Mail
To set up Outlook Express Mail service:
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From the Tools Menu choose Accounts
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Choose Add, Mail
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You will then see an Internet Connection Wizard
which will ask you for your Display Name. This is
the name that will appear in the From: field when
you send a message. Type in your name as you would like
it to appear. Then click on the Next
button.
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On the next screen the Internet Connection Wizard
will ask you to enter your e-mail address. Check the "I
already have an e-mail address that I'd like to use"
circle and then type in your JCU e-mail address which was
issued to you with your computer account code and password.
Your e-mail address takes the form firstname.lastname@jcu.edu.au
Then click on the Next button.
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You will now be asked for the details of the e-mail servers.
Enter the information as shown below and click on the Next
button.
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The Internet Connection Wizard will now require you to
put in your account details (your account code will be of
the form jc000000 or fac-aaa). If you check "Remember
Password", then you will need to enter your password,
in the password box. If you do this then you will not have
to enter your password each time you open your Outlook Express.
However, another user will have access to your e-mail Click
on the Next button.
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You have now finished setting up your mail server. Click
on the Finish button.
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Set this as your
default mail server and then click on the close button.
LDAP Directory Services
The LDAP directory Services allow you to search for names, e-mail
address and phone numbers. You can do this by using the Find facility.
To set up Outlook Express LDAP service:
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From the Tools Menu choose Accounts
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Choose Add, Directory Service
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This will load the Internet Connection Wizard. Fill out
the fields as illustrated below and then click on the Next
button.
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The next setup window allows you to choose to have Outlook
auto-lookup names when sending e-mail. To choose this option
choose Yes, otherwise leave the setting
as No. Click on the Next
button.
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Click on the Finish button to save
the settings.
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Choose Properties, and click on the
Advanced tab. Set up your Search base, as set out
below.
Mail Folders
Outlook Express has two sets of mail folders (as
shown below).
You can open any of these mail folders by double
clicking on them.
Composing Mail to Send
To start a new message, click on the New Mail
button. This will start a compose window. When sending e-mail
you must put the e-mail address of the person(s) to whom you are
sending (e.g.. user@somewhere.com.au) in the To: field.
It is a good idea to put a brief description of the contents of
the message in the Subject: field.
The Cc: field (carbon copy) allows you to
send the message to another recipient by typing their e-mail address
in here.
Use the Tab key or the mouse to move between the
text entry boxes.
Click on the message area and type your message.
The contents of the message can either be typed in directly, copied
and pasted from another file.
Sending Mail
When you have finished composing your message, click
on the Send button, to send your mail.
Checking Mail
To check new mail in your inbox, double click on
the IMAP Inbox folder. New messages will be listed in bold text.
Reading Mail
Read e-mail messages by double clicking on the e-mail
message with your mouse. This will invoke a message window containing
sender details, the subject, as well as the text of the message.
Replying to a Message
You can reply to a message by clicking on the Reply
button. This will give you a compose window. The To: field
and the Subject: field will be filled in for you already.
The Re: prefix at the beginning of the subject line denotes
that you are replying to that subject. The original message contents
will be visible in the text area and this can be edited.
Once you have composed your reply you can click
on the Send button to send the reply.
Forwarding a Message
To forward a message to another recipient click
on the Forward button. This will give you a compose window.
Enter the address/addresses of the forwardee in the To:
field. The Subject: field picks up the subject of the original
message and adds the text Fw, in front of it. You may change
the subject if you wish.
You can compose a message to be sent with the original
message, which you are forwarding on.
To send this, click on the Send button.
Sending Attachments
To send an attachment compose a message as normal.
Click on the Attach button and choose the
file or web page to attach, select Open and send the message
as normal.
Viewing Attachments
If you have received a message with an attachment
you will see the name of the attached file/s in the AttacI:field. Double click on the file name to open the attachment. To
open an attachment you will need to have an application that can
read the file (e.g. if it is a Word 97 document you will need
to have Word 97 or greater installed on your computer).
To save the attachment to disk without first viewing
it, with your cursor on the file name, right click on the attachment
and choose Save.
Deleting Messages
IMAP Folders
To delete from IMAP folders, click on the message
to be deleted. Either click on the Delete button or press
the delete key. A line will appear through the message information
indicating that it has been marked for deletion.
Note that at this stage, the message is only marked
for deletion, it has not actually been deleted. To delete the
messages that are marked for deletion, click on the Purge
button. This will delete all messages that have been marked for
deletion.
Local Folders
To delete from local mail folders, click on the
message to be deleted. Either click on the Delete button
or press the delete key. This will place the message into the
Deleted Items folder. To remove messages from this folder, click
on the Purge button (this removes all messages from this
folder).
JCU Directory Services
The JCU directory services allow you to search for
JCU users and returns their name, e-mail address and phone number.
To use this facility, you must firstly set up an
LDAP directory service. Once you have done
this, click on the pull-down menu, on the Find button,
and choose People.
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You can enter the name or part of the name in the Name
box, e.g. Flintstone will return you all users with the
surname Flintstone
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In the E-mail box you can put all or the first part of
an e-mail address and it will find all users with that name.
Help
For additional information and help, try the Help
menu.
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