Web Mail | LearnJCU | Contacts | Bulletins | Campus Maps
   Information For > Prospective Students | International Students | Current Students | Visitors | Staff | Jobs at JCU
Information About > The University | Research | Teaching | Courses & Degrees | Faculties & Divisions | Library & Computing

Allowing Pop-ups from JCU

InfoHelp LogoAn InfoHelp How To...? Guide

 

A Pop-Up is a window that opens automatically when you click on a link or visit/leave a webpage. A pop-up blocker is a feature of a web browser (or one of its plugins) that blocks unwanted pop-up windows.

Newer browsers, such as Firefox, IE 6 and Opera 8, do not allow pop-up windows to appear by default. This can cause problems in some JCU applications, such as JCU workflow, as they rely on pop-up windows to function properly.

The following is a guide on how to detect if your browser is blocking pop-ups and change the browser settings to always allow pop-up windows from JCU websites.

Firefox | Internet Explorer | Opera | Safari

 

Firefox

Detect if Firefox is blocking a pop-up window

If below the address bar you see a toolbar like this appear:

Firefox icon

Then a pop-up has been blocked by Firefox. Follow the instructions below to unblock it.

 

Unblock a pop-up window that has been blocked by Firefox

To unblock a pop-up window that Firefox has blocked follow these steps:

  1. Click on the pop-up blocker toolbar (see image above) to display the blocker menu
  2. From the menu select the "Allow popups for www.jcu.edu.au" option
  3. Reload the page

This will make Firefox save the JCU web site in it's list of Allowed Sites so that in the future all pop-ups from JCU webpages will be displayed.

 

Setting preferences in Firefox to allow pop-ups from JCU websites

Another option is to change the settings in Firefox browser preferences to allow popups from JCU websites, to use that method follow the steps below:

  1. From the Tools menu select Options
  2. Click on the Web Features tab located on the left of the window
    Firefox popup
  3. In there you will see a ticked option called Block Popup Windows, to the right of this is a button titled Allowed Sites click on this button.
  4. In the Address of web site field enter www.jcu.edu.au and click Allow. The JCU website should now appear in the list of allowed sites as shown below.
    Firefox allow
  5. Click OK twice to save and exit.

This will make Firefox save the JCU web site in it's list of Allow Sites so that in the future all pop-ups from JCU will be displayed.

Top of Page

 

Internet Explorer

Detect if Internet Explorer is blocking a pop-up window

A pop-up window may be blocked by Internet Explorer or one of its plugins, such as Google toolbar,

If you see this icon underneath the address bar IE icon or this icon IE popup icon on the status bar (at the bottom of the browser window), Internet Explorer has blocked a pop-up window. Follow the instructions below to unblock it.

If you see this icon yahoo blockon the toolbar below the address bar, one of Internet Explorers plugins (such as Google or Yahoo toolbar) have blocked a pop-up window. Follow the instructions below to unblock it.

 

Unblock a pop-up window that has been blocked by Internet Explorer

To unblock a pop-up window that Internet Explorer has blocked follow these steps:

  1. Click on the popup blocker icon IE icon on the status bar (at the bottom of the browser window), to display the blocker menu
  2. From the menu select the "Always allow Pop-ups from This Site ..." optionIE icon setting
  3. Click on the Yes button to confirm
  4. Reload the webpage.

This will make Internet Explorer save the JCU web site in it's list of Allowed Sites so that in the future all pop-ups from JCU webpages will be displayed. If the pop-up window is still being blocked then check that it's not being blocked by one of Internet Explorer's plugins.

 

Unblock a pop-up window that has been blocked by an Internet Explorer plugin

The following example demonstrates accepting a popup window that the Google toolbar plugin has blocked:

  1. From the Plugin toolbar left click on the icon (highlighted in red) shown in the image below:

    IE Plugin

    Clicking this button will allow all popups from JCU webpages.

If the popup window is still being blocked then check that it's not being blocked by Internet Explorer itself.

 

Setting preferences in Internet Explorer to allow pop-ups from JCU websites

Another option is to change the default settings in Internet Explorer to allow popups from JCU websites, to use that method follow the steps below:

  1. From the Tools menu select Pop-up Blocker >> Pop-up Blocker Settings ...IE popup
  2. In the field titled Address of the website to allow type www.jcu.edu.au and click the Add button. The JCU website should now appear in the list of allowed sites as shown in the images below.IE allow
  3. Click on the Close button to save and exit

The JCU website will now be saved to your list of Internet Explorer Allowed Sites for pop-up windows. Unfortunately, setting the Internet Explorer preferences to allow pop-ups from a site will not guarantee they will always be displayed. If you have an Internet Explorer plugin installed which is blocking pop-ups, it will need to be configured separately as shown above.

Top of Page

 

Opera

Detect if Opera is blocking a pop-up window

If above the address bar you see a toolbar like this appear:

Opera icon

Then a pop-up has been blocked by Opera. This icon will only display for a few seconds after the pop-up window is blocked then disappear. To unblock it follow the instructions below.

Unblock a pop-up window that has been blocked by Opera

To unblock a pop-up window that Opera has blocked click on the pop-up blocker icon (see image above) and the blocked pop-up window will be displayed. Opera 8 has no way of allowing pop-ups on a per site basis, it is an allow all or block all setting.


Setting preferences in Opera to allow pop-ups

Another option is to change the default settings in Opera to allow popups from JCU websites, to use that method follow the steps below:

  1. From the Tools menu select the Preferences option
  2. Select the General tab and click on the drop down arrow next to the Pop-ups setting option
  3. Change the setting to Open all pop-ups

Opera Popup

Top of Page

 

Safari

Setting preferences in Safari to allow pop-ups from JCU websites

The Safari browser includes a pop-up blocker that by default blocks all pop-ups. Unfortunately, there is no way to allow some sites to open pop-ups while disallowing others. To allow pop-ups, select the Safari menu option and remove the tick to the left of the Block Pop-Up Windows setting.

Safari Pop-ups

 

Top of Page

Need further assistance?
Ask InfoHelp Ask InfoHelp

If this information is inadequate, incorrect, or can be improved in any way, please let us know