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An InfoHelp How To...? Guide |
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Walkabout Wireless is available in select areas on campus at JCU; please see the coverage areas section of this site for detailed maps on where a connection can be made. The following guide will take you through the two quick steps required to get connected to the JCU Walkabout Wireless network from an Apple OSX laptop:
- Configure your wireless LAN card for use on the Walkabout Wireless network.
- Connect to the Walkabout Wireless network.
Should you experience any problems while following the above steps, check the Support web page for further assistance.
Configure Wireless | OSX 10.3 | OSX 10.4 | OSX 10.5 | Troubleshooting
Configure your wireless card
To establish a connection to Walkabout Wireless from a Mac OSX computer follow the steps below:
- Click on the Apple Menu on the top left of the toolbar and select the System Preferences option
- Choose Network from the Internet & Network icons.
- If you have an Apple Airport card installed in your computer you should see AirPort from the list of options on the left. Click on the icon to select the AirPort configuration window.
- Make sure Airport Power is on, if it is not then click on the button called "Turn AirPort On" to enable to card.
- Make sure there is a tick in the box called "Show AirPort status in menu bar", this will allow you to easily monitor your AirPort card status and connection in the future.
- Click Apply and close the window.
OSX 10.3 Setup
From the Airport menu in the top right 
choose walkabout
Change 802.1x Configuration drop down box to TTLS - PAP and then enter your JCU system username and password into the fields provided.
Click OK
It may take a few moments for your computer to authenticate and connect. When connected you should see a tick beside the walkabout in your Airport menu.
If Airport tries to automatically connect to Walkabout you will see a 802.1X Authentication window.
Enter your JCU system username and password and it will connect like normal.
OSX 10.4 Setup
From the Airport menu in the top right choose Open Internet Connect
From the File menu choose New 802.1X Connection ...
A new connection window will appear, click on the Configuration option and choose Edit Configurations ... from the drop down list.
Now the Configuration window should appear, fill in the following information:
- Description is simply a name you wish to call the connection i.e. JCU-walkabout
- Network Port choose AirPort from the list of available options.
- Username and Password: Leave these fields blank
- Wireless Network: Choose walkabout from the list of available options.
- Authentication: Tick the PEAP Option and leave the others un-ticked.
- Click OK to save this configuration.
If Airport tries to automatically connect to Walkabout you will see a 802.1X Authentication window.
Enter your JCU system username and password and it will connect like normal.
OSX 10.5 Setup
From the Airport menu in the top right choose Open Network Preferences
Choose AirPort from the list of options on the left and make sure that Network Name is set to walkabout then click on the Advanced button down in the bottom right corner of the window.
Click on walkabout to select it from the list of Preferred Networks then click the Pencil Icon (edit button) below the list of Preferred Networks to edit the walkabout settings.
Set the Security field to WPA Enterprise and select TTLS - PAP from the list of available options for 802.1X.
make sure the Remember this Network box is ticked then click the Add button.
You will now be returned to the previous window:
- Click on the 802.1X tab along the top.
- Make sure you have domain set to Login Window and the 802.1X login state is disabled.
- Choose walkabout from the list of provided options in the Wireless Network drop-down menu.
- Then for Authentication make sure that only PEAP is ticked.
- Click OK.
Click on the Apply button to save the changes and you should receive an 802.1X Authentication window prompting you for your JCU Login ID and Password. Enter the details and click OK, your computer should now be connected to the JCU walkabout wireless network.
Troubleshooting
I get a message asking me to Verify Certificate when I try to connect to Walkabout. Should I be worried?
Don't be worried. It doesn't mean anything bad is about to happen to your computer or your personal details. Click Continue to proceed with connection. There is a system out on the internet which allows companies to pay for "signed" certificates, essentially verifiying that they are indeed the company / service they claim to be. JCU does not currently subscribe to any of these paid certificates so you may encounter messages like this when accessing some of JCU's online services.
I can't see TTLS - PAP as an option under the 802.1X settings?
If you don't have TTLS - PAP as a choice for 802.1X then just choose the Automatic setting and click the Add button and continue configuring the AirPort card as per the instructions above. The operating system will be able to assign the correct Encryption and you should still be able to connect to the walkabout network.
If this information is inadequate, incorrect, or can be improved in any way, please let us know