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InfoHelp Services

InfoHelp

InfoHelp is JCU's 'one-stop information shop'
for assistance with:
*resolving computer problems
*locating information for essays and assignments
*developing information literacy and research skills

 

Some of the areas in which we can help you are:

*Getting started with computers at JCU
*IT support
*Computer accounts & passwords
*Using computer labs
*Email
*Using the Internet & WWW
*Disk problems & data recovery
*Finding & using library & Internet resources
*Getting the most out of the catalogue
*Effective search strategies
*Research for course work & assignments
*Using online databases & full-text journals
*Referencing / citing information sources
*Library orientation

If this information is inadequate, incorrect, or can be improved in any way, please let us know