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Ask InfoHelp for Staff

InfoHelp

IT Support Gateway

Note to staff: When entering information please include as much detail as possible. Type of computer, Operating System, application you experienced problems with and the version number etc. You can use the attachments tab to submit a screenshot of any error message windows that you may have received.

System Requirements: Currently only staff who authenticate to AD Domain have access to the Self Service website. This application does not support MacIntosh OSX or the use of Mozilla Firefox or Opera on Windows. We recommend you use Internet Explorer 5.5+ on Windows XP to access this site.

 

Login to SelfService via Web

 

 

InfoHelp service points are located in the Library buildings in Cairns and Townsville

InfoHelp opening hours: Townsville and Cairns

Telephone: Townsville 07 4781 5500
  Cairns 07 4042 1029
 
or Email: infohelp@jcu.edu.au
  Library Suggestion Box
 

If this information is inadequate, incorrect, or can be improved in any way, please let us know